Privacy policy
At 1376, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, contact our team, or interact with our services.
1376 offers distinctive accessories, collectible pieces, and decorative products designed for customers and retail buyers who appreciate detailed craftsmanship, symbolic design, and unique style. We use your information only to provide a safe, smooth, and reliable shopping experience.
1. Information We Collect
When you use our website, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, payment confirmation details, account information, and any messages you send to our customer service team. We may also collect technical information such as your browser type, device information, IP address, pages visited, and shopping activity on our website.
2. How We Use Your Information
We use your information to process orders, confirm payments, arrange shipping, provide tracking updates, respond to customer service requests, manage returns or refunds, improve our website, prevent fraud, and provide a better shopping experience. We may also use your contact information to send order-related notifications, important service updates, or marketing messages if you have chosen to receive them.
3. Payment Information
Payment information is processed securely through trusted third-party payment providers. 1376 does not directly store your full credit card number or complete payment account details. Payment providers may collect and process your payment information according to their own privacy and security policies.
4. Cookies and Website Tracking
Our website may use cookies and similar technologies to remember your preferences, support shopping cart functions, analyze website traffic, improve product recommendations, and enhance overall website performance. You may choose to disable cookies through your browser settings, but some website features may not work properly without them.
5. Sharing Your Information
We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping carriers, fulfillment partners, website service providers, marketing tools, fraud prevention services, and customer support systems. These partners are only provided with the information needed to perform their services.
6. Shipping and Order Fulfillment
To complete your order, we may share your name, shipping address, phone number, and order details with shipping carriers or fulfillment partners. This information is used only for delivery, tracking, customs-related processing when applicable, and order support.
7. Marketing Communications
If you subscribe to our email updates or marketing messages, we may send you information about new products, special offers, wholesale updates, brand news, or store announcements. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us through our website.
8. Data Retention
We keep your personal information only for as long as necessary to complete orders, provide customer service, maintain business records, prevent fraud, resolve disputes, and comply with business, tax, accounting, and operational requirements. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it.
9. Protecting Your Information
We take reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure. We encourage customers to use strong passwords and keep account login details confidential.
10. Your Privacy Choices
You may contact us to request access to your personal information, correct inaccurate information, update your account details, unsubscribe from marketing communications, or request that certain personal information be deleted where applicable. We will review and respond to privacy-related requests within a reasonable time.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. 1376 is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
12. Children’s Privacy
Our website and services are intended for general customers and business buyers. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been provided to us, we will take reasonable steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functions, services, or privacy practices. Any updates will be posted on this page. Continued use of our website after updates means you accept the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy, how your information is used, or how to manage your privacy choices, please contact us through the contact information provided on our website. Our customer service team will be happy to assist you.